Protecting your personal data is our top priority at ae999. Read this policy to understand how we collect, store, and safeguard your information.
Ae999 is an internationally licensed online gaming platform that brings Sports Betting, Live Casino, slots, and much more to players in Bangladesh and around the world. We believe every player's personal data belongs to them, and protecting that data is our fundamental responsibility.
This Privacy Policy applies to the ae999 website, mobile app, and all related services. By creating an account or using any ae999 service, you are considered to have read and agreed to this Privacy Policy. If you have any concerns, please contact our support team before using ae999.
Ae999's privacy policy is built in accordance with international data protection standards (GDPR) and applicable local laws. We continuously review and update this policy to ensure your data remains protected to the highest standard.
ae999 never sells your personal data to third parties or shares it for advertising purposes. Our commitment is clear — your data is used solely to serve you.
Ae999 collects various types of data to deliver its services. This information comes from two main sources — what you provide directly and what is collected automatically as you use the platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Location Data | IP address, country, city | Geo-blocking & Security Verification |
| Device Information | Browser, operating system, device ID | Service optimization and fraud prevention |
| Gaming Activity | Betting history, favorite games, session duration | Responsible Gaming Monitoring |
ae999 collects only the minimum data needed to provide its services. We do not want — and do not collect — unnecessary personal information.
Ae999 uses your data only for specific, legitimate purposes. We never use your information for anything you have not consented to. Every use of your data falls within the scope of ae999's privacy policy and is presented transparently.
Ae999 never sells your data to third parties. In certain limited circumstances, specific data may be shared with select third parties, and in every such case strict data protection agreements are in place.
Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, and Rocket.
Sharing data with regulatory bodies is a legal obligation when required by licensing authorities or legal investigations.
Anonymized data may be shared with specialized third parties for fraud detection and cybersecurity purposes.
Anonymized usage data may be sent to analytics services to help improve platform performance.
ae999 will never: Selling your data to advertising companies, sharing it with political organizations, or disclosing it to third parties without your consent.
Ae999 follows the highest industry standards to protect your data. Our security infrastructure provides multi-layered protection to ensure no unauthorized party can access your information.
All data transmitted on ae999 is encrypted with 256-bit SSL technology, the same standard used by banks and financial institutions.
Ae999 uses mobile OTP-based two-factor authentication at login to prevent unauthorized access.
Your data is stored on internationally certified, round-the-clock monitored servers with physical security measures in place.
Ae999's systems undergo regular security testing and vulnerability assessments conducted by independent third parties.
Ae999 staff undergo rigorous data protection training, and each employee can only access the data required for their specific role.
Ae999's automated systems detect suspicious activity 24/7 and take immediate action.
Ae999's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience. ae999 uses three types of cookies:
| Cookie Type | Purpose | Duration | Can Be Disabled |
|---|---|---|---|
| Login session, security token, language preference | At the end of the session | No (Required) | |
| Page visits, usage patterns, performance | 1 year | Yes | |
| Game preferences and bonus offer personalization | 90 days | Yes |
You can disable analytics and marketing cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some ae999 services. ae999 uses a transparent cookie banner for consent management.
Ae999 does not retain your data longer than necessary. Each type of data has a defined retention period, and once that period expires, the data is securely deleted or anonymized.
Once the retention period expires, ae999 automatically deletes or anonymizes your data so that you can no longer be identified in any way.
Ae999 believes every user should have full control over their own data. Your privacy rights are detailed below:
You can request a copy of the data ae999 holds about you at any time. We will provide complete details within 30 days.
If any of your information is incorrect or incomplete, you can request a correction. ae999 will rectify it as quickly as possible.
Under certain conditions, you may request deletion of data beyond legal retention requirements after your account is closed.
You may opt out of marketing communications or data analytics at any time. ae999 will respect your preferences immediately.
You can request an export of your account data in a machine-readable format (such as CSV or JSON).
You may unsubscribe from marketing emails or SMS at any time and withdraw consent for optional data collection.
To exercise any of the rights listed above, contact ae999 via Live Chat support or email us at: [email protected] — We will respond within 30 business days.
Ae999 strictly refuses to provide services to anyone under 18. This section of the privacy policy is dedicated specifically to protecting the data of children and minors.
Opening an account using a minor's identity or a false age is a direct violation of ae999's terms and conditions. Such accounts will be terminated and funds may be forfeited.
Ae999 may update this privacy policy from time to time. For any significant changes, we will endeavor to notify registered users via SMS or email.
For any questions, concerns, or complaints about the Privacy Policy, you can reach ae999 through the following:
24/7 Instant Support
Bangla Support Available
[email protected]
Response within 48 hours
FAQ Answers
Easy to Navigate
ae999 takes all privacy-related complaints with the utmost seriousness and aims to resolve them within 48 hours. Your trust is our most valuable asset.
At ae999, protecting your data is not just something we say — it is something we do.
Ae999 never sells your personal data to third parties. Your information is used only to improve your experience, nothing else.
Ae999 analyzes only anonymized data for platform improvement. No personally identifiable information is used in any analysis.
Ae999's privacy policy complies with the international GDPR standard, recognized as Europe's highest data protection regulation.
At ae999, you can view, update, or delete your data at any time. Your data belongs to you — we are simply here to serve.
Ae999 is always transparent about where and how your data is used. There is no hidden data collection or undisclosed usage.
In the event of a data breach, ae999 will notify you and the relevant regulatory authority within the timeframe required by law.
Your data is completely secure at ae999. Open an account now and enjoy a world-class gaming experience.